NHS Address checks and your GP Registration
The NHS sometimes checks that the address we have for you is correct.
This may happen if a letter sent to you has been returned, or if the NHS needs to check that you still live at the address on your medical record. This is known as an FP69 address check.
If we ask you to confirm your address, please reply
Please do not ignore a message asking you to confirm your address.
If you receive a message from us about your address, please reply as soon as possible, even if your address has not changed.
If your address cannot be confirmed within 3 months, you could be removed from our practice list.
Being removed could affect your ongoing care, including important health checks and reminders. It also affects the practice because NHS funding is linked to the patients registered with us.
What do I need to do?
If we contact you:
- Please reply to the message. Do not ignore it.
- If your address is still the same, let us know.
- If you have moved, please give us your new address.
- Please respond as soon as possible.
Even if you know we already have the correct address, we still need you to respond so that we can confirm this.
Why is this important?
Keeping your details correct helps us make sure:
- you stay registered with the correct GP practice
- we can contact you about your healthcare
- you continue to receive important recalls and reminders
- NHS records and practice funding accurately reflect the patients we care for
Is the message genuine?
If you receive a message asking you to confirm your address and you are unsure whether it is genuine, please contact us rather than ignoring it.
We can check your patient record and let you know if we need information from you.
Is this part of the FP69 process?
Yes. An FP69 is a flag placed on an NHS patient record when there is reason to believe that the address held may no longer be correct.
If the address is not confirmed within 3 months, patients aged 18 or over will be removed from the practice list.
Keep your contact details up to date
Please tell us whenever you change your:
- home address
- telephone number
- email address
You can update your details using the NHS App or by calling us on 0117 980 5100.
